This website is operated by Bloominous, Inc. Throughout the site, the terms “we”, “us”, “our” and "Bloominous" refer to Bloominous Inc. We offer this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
1. Online Store Terms
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
2. General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
3. Order Changes / Cancellations
Bloominous allows for orders changes and cancellations 60 days prior to scheduled delivery date. There is a 5% grower cancellation fee and bank service fee for any refunds. There are no refunds if cancelled inside 60 days to the wedding. If you wish to change or cancel your order, please call us at 213-463-7466 or email us at support@bloominous.com.
*COVID-19 Related Cancellations: If your original wedding date fell between the months of March 2020 and March 2022, customers may cancel or postpone their wedding dates inside the span of 15 days to the wedding. No refunds will be given if cancelled within 15 days to the wedding. Postponements over 1 year would require a repricing of the order. All weddings must be completed within 2 years of the original wedding date. We are unable to cancel or refund orders that have been postponed.
4. Shipping & Delivery
Bloominous ships based on your wedding date. Our delivery window is is as follows:
| Wedding Day | Delivery Window* |
| Friday | Tuesday - Wednesday |
| Saturday | Wednesday - Thursday |
| Sunday | Thursday - Friday |
| Monday - Thursday | Please contact Bloominous for special arrangements |
*Please note that if the week falls on a Federal Holiday, this delivery window will change.
We will provide you with your tracking number once the package is inside the FedEx system. It is recommended that someone be available to receive the package so it does not sit outside under sunlight or is lost or stolen.
5. All Sales Final Policy
Once an order is shipped, Bloominous has a strict "All-Sales-Final" Policy. We have extremely high standards for flower quality with each stem inspected prior to packaging. We do not pack any flowers that fail our quality control.
We opt to only use FedEx Priority Overnight shipping to give your flowers the best transit experience. Although over 90% of our packages arrive on time, there are instances when FedEx cannot fulfill their service commitments due to weather or mechanical issues with their planes. Because Bloominous has no control over this, you agree by placing an order with us that Bloominous is not responsible for any delays or damage caused by FedEx for any reason and NO REFUNDS will be given as a result of such delays or damage.
6. FedEx Declared Value Option
While Bloominous does not assume responsibility for damaged or lost product due to FedEx services, you have the option to purchase "FedEx Declared Value" to protect you in certain instances when FedEx does not deliver and causes damaged or lost of product. Please inquire by sending us an email to support@bloominous.com.